Warranty and Return Policy

Bike USA Inc - Your One-Stop Shop for Bikes

Warranty Coverage:

Bike USA Inc stands behind the quality  of our products. All Bike USA Inc products are covered by a limited  warranty against manufacturing defects. This warranty is valid for a  period of 1 year from the date of purchase. The warranty covers defects  in materials and workmanship under normal use.

Exclusions from Warranty Coverage:

The warranty does not cover:

  • Normal wear and tear
  • Damage caused by misuse, abuse, or neglect
  • Damage resulting from accidents or alterations
  • Damage caused by improper assembly or maintenance
  • Any non-manufacturing defects or issues

Warranty Claim Process:

If you believe your product is eligible for a warranty claim, please follow these steps:

  • Contact our customer service team at customerservice@bikeusainc.com with your order number, a description of the issue, and supporting photographs.
  • Our customer service team will assess the information provided and guide you through the warranty claim process.
  • If the claim is approved, you may be required to return the product, and we will either repair or replace it at our discretion.