Warranty and Return Policy
Bike USA Inc - Your One-Stop Shop for Bikes
Warranty Coverage:
Bike USA Inc stands behind the quality of our products. All Bike USA Inc products are covered by a limited warranty against manufacturing defects. This warranty is valid for a period of 1 year from the date of purchase. The warranty covers defects in materials and workmanship under normal use.
Exclusions from Warranty Coverage:
The warranty does not cover:
- Normal wear and tear
- Damage caused by misuse, abuse, or neglect
- Damage resulting from accidents or alterations
- Damage caused by improper assembly or maintenance
- Any non-manufacturing defects or issues
Warranty Claim Process:
If you believe your product is eligible for a warranty claim, please follow these steps:
- Contact our customer service team at customerservice@bikeusainc.com with your order number, a description of the issue, and supporting photographs.
- Our customer service team will assess the information provided and guide you through the warranty claim process.
- If the claim is approved, you may be required to return the product, and we will either repair or replace it at our discretion.
- Warranty Inquiries: customerservice@bikeusainc.com